Important Product Information Moocow Unicycles


This international Limited Warranty is provided by Moocow Unicycles Inc., (“Moocow Unicycles”) as the manufacturer of Moocow Unicycles parts (the “Product”).

Moocow Unicycles warrants that the Product will be free from defects in materials and workmanship under normal use (and subject to the remaining terms of this warranty document) for a period of TWO AND A HALF (2.5) YEARS from the date of retail purchase by the original purchaser who purchased the Product (also referred to as “you” or “your”) (this period being the “Warranty Period”). The Limited Warranty applies to Products purchased in Canada.

Moocow Unicycles does not warrant that the operation of the Product will be uninterrupted or error-free. Moocow Unicycles is not responsible for damage arising from failure to follow instructions relating to the Product’s use.

During this Warranty Period, if a defect arises, and provided you follow the instructions for returning the product set out below, we will, at out option, either:

(i) repair the Product using either new or refurbished parts;

(ii) replace the Product with a new or refurbished Product; or

(iii) refund the purchase price of the Product.

Any replacement may be, at the absolute option of Moocow Unicycles, a new or refurbished product.

A replacement or repaired Product will benefit from the same Limited Warranty for the remainder of the Warranty Period, as well as an additional thirty (30) days added to the original warranty to cover shipping times.

When a Product is exchanged, any replacement item becomes your property and the replaced item becomes Moocow Unicycles’s property. When a refund is given, the Product for which the refund is provided may be required to be returned to Moocow Unicycles, at the discretion of Moocow Unicycles, and becomes Moocow Unicycles’s property.

What the Limited Warranty covers

This Limited Warranty applies only to hardware products manufactured by or for Moocow Unicycles that can be identified by the “Moocow Unicycles” trade name, or logo affixed to them.

This Limited Warranty only applies to customers purchasing the Product for private and domestic use.

What the Limited Warranty does not cover

This warranty does not apply:

(i) to consumable parts of the Product, such as fasteners, unless damage to the consumable has occurred due to a defect in materials or workmanship;

(ii) to cosmetic damage due to fair wear and tear, including but not limited to scratches, dents and rust;

(iii) defects or damage caused by misuse, accident (including without limitation collision, fire and the spillage of food or liquid), neglect, abuse, alteration, unusual stress, modification, improper or unauthorized repair by a non Moocow Unicycles entity, or improper storage;

(iv) to damage caused by operating the Product outside the permitted or intended uses described by Moocow Unicycles on its website, marketing materials or product instructions;

(v) to damage caused by use with non-Moocow Unicycles products.

Warranty claims may not be made where the serial number on the Product has been altered, removed or cannot be identified.

Limitations of Liability

This Limited Warranty gives you specific legal rights against Moocow Unicycles, but nothing in this Limited Warranty seeks to override any additional rights you may have in your country against Moocow Unicycles (as manufacturer) or the person from whom you purchased the Product.

Moocow Unicycles will be liable to you for all losses you suffer which were foreseeable consequences of our failure to comply with the terms of this Limited Warranty, but in no event will Moocow Unicycles be liable to you for any losses that you suffer as a result of our failure to comply with this Limited Warranty which fall into the following categories:

(i) loss of use;

(ii) loss of income or revenue;

(iii) loss of profits;

(iv) loss of the use of money;

(v) loss of anticipated savings;

(vi) loss of business;

(vii) loss of opportunity;

(viii) loss of goodwill;

(ix) loss of reputation;

However, nothing in this Limited Warranty shall prevent you from bringing a claim against Moocow Unicycles for foreseeable loss of, or damage to, your physical property caused by a defective Product. Nothing in this Limited Warranty excludes or limits in any way our liability for:

(i) death or personal injury claims caused by our negligence;

(ii) fraud or fraudulent misrepresentation;

(iii) any breach of the obligations implied by law regarding the passing of good title to the Product;

(iv) for legal protection applying in your country for certain product liability issues that cannot be excluded by law;

(v) or for any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude.

Claiming under the Limited Warranty

You should retain a copy of your proof of purchase to make it easier for us to process any claim you may make under this Limited Warranty.

To make a claim under this Limited Warranty, you must contact Moocow Unicycles in the first instance using the following e-mail address: within the Warranty Period. Moocow Unicycles will provide you with a Return Material Authorization (“RMA”) to be used in any subsequent correspondence that you have with Moocow Unicycles in connection with making a claim under this Limited Warranty. You may then be required to return the defective Product, together with proof of purchase, to the address specified by Moocow Unicycles in connection with the RMA. The cost of returning the Product to Moocow Unicycles will be at your cost.

Governing Law

This Limited Warranty is governed by and construed by the laws of England and each party submits to the non-exclusive jurisdiction of the English courts.